Subject: Re: Amount Deduction // [email-masked] // 1349265
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, anju john <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Thu, 15 Oct 2020 08:10:56 -0700 (MST)

Hi Mustafa, 

Please assist in closing the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 20:55:17 
Subject: RE: Amount Deduction // [email-masked] // 1349265 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] 

Can we get an update on this please 

From: Jessie Caparas <[email-masked]> 
Sent: Saturday, October 3, 2020 11:04 AM 
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nitesh Singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: RE: Amount Deduction // [email-masked] // 1349265 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] 

Reminder on the below please. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 1, 2020 9:49 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Nitesh Singh < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Anju John < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Amount Deduction // [ mailto:[email-masked] | [email-masked] ] // 1349265 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 16 September, 2020 14:48:04 
Subject: Re: Amount Deduction // [ mailto:[email-masked] | [email-masked] ] // 1349265 

Hi Rashid, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 7 September, 2020 20:01:11 
Subject: Amount Deduction // [ mailto:[email-masked] | [email-masked] ] // 1349265 

Hi Rashid, 

Please assist us on below case. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 7 September, 2020 11:18:03 
Subject: Amount Deduction // [ mailto:[email-masked] | [email-masked] ] // 1349265 

Hi Team, 

With reference to email address: [ mailto:[email-masked] | [email-masked] ] , customer is complaining that an amount of KWD 9.75 has been deducted, however order hasn't been placed. 

Customer shared an image with transaction number under which amount has been deducted. 

Transaction number: 021620004036 

Kindly look into this and do the needful. 

Thanks, 

Nitesh 

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