Subject: RE: Collection was rejected by Aramex stating AWB not recorded on their system - Order ID 2000124443
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 13:43:13 +0000

Hi Apoorv,

Recreated RMA.

Once new one is generated please email Aramex with the complete details.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 15, 2020 12:30 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Collection was rejected by Aramex stating AWB not recorded on their system - Order ID 2000124443

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case as we can not delete the existing RMA and the tracking(43817310504;I174D8D) is showing invalid.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 14 October, 2020 20:02:00
Subject: Collection was rejected by Aramex stating AWB not recorded on their system - Order ID 2000124443

Hi Team,

Kindly assist with the collection for the below details:

Problem Statement: Late Collection
Order Date: 06 Sept 2020
Order ID: 2000124443
Return Tracking ID: 43817310504;I174D8D (OLD 43816381416)
Assistance Required: Need urgent collection

Issue Description: The customer raised a return request on Sept 07 and the collection is pending since then. Kindly arrange the collection asap.
PLEASE NOTE THAT THE SHIPMENT WAS DELIVERED UNDER AWB 43816240683.

Regards,
Nikhil.

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