Subject: Re: proof of collection #6223462146
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: manager cpr4 <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Qazi Mohammed <[email-masked]>, Anwar Abdullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 06:34:58 -0700 (MST)

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "manager cpr4" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "Anwar Abdullah" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 06:14:41 
Subject: proof of collection #6223462146 

Hi Team, 

Problem Statement: Customer has not collected the order 
Order Date : Sep 12, 2020 
Order ID: 6223462146 
Tracking ID: 622346214622999991 
Store Code: Centrepoint21041 
Assistance Required: Need proof of Collection 
Issue Description: The order was placed on Sep 12, 2020 , And as per hybris the order is collected on Sep 16, 2020 and customer emailed us on Sep 16, 2020 that she has not collected the order. 
Kindly update us with proof of collection. 

Regards, 
Fauzan