Subject: Refund
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 06:27:27 -0700 (MST)

Hi Shakeeb, 

With reference to customer email : [email-masked] 

The customer is claiming that the amount SAR 81 was deducted from his account, and he provided us with an account statement for the transaction. After reviewing the customer's account, we did not find any order by this value. 

Kindly check and assist us. 

Regards, 
Samer