Subject: Unable to create return request 6216864431
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 06:18:12 -0700 (MST)

Hi Jessie, 

Order: 6216864431 
Order Created:Aug 18, 2020 

PFA as we are unable to create a return request for the following items : 161590443 - 161831983 - 

161597968- 161271236 - 161445003 - 161175199 -161110100 -161062059 -161281095 -161099629 

Jira has been raised, but the respond that they are checking with OMS team but no action has been taken. 

The customer is chasing us as he wants us to create a return request. 

Regards 
Shakeeb