Subject: Deducted amount without order NO being created [email-masked] / Transaction ID 025110029931
From: Shakeeb Arsalan <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Rashid Kaskar <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>, Ammar Asif <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 05:33:54 -0700 (MST)

Hi Team, 

Customer's Email ID : [email-masked] 
Problem Statement: Amount deducted without the order being created 
Order Date : 07/09/2020 
​amount debited: 29.950 kwd 
Transaction ID : 025110029931 

Assistance Required: Need refund for customer. 

​money deducted order not confirmed 

please initiate the refund asap 

Best regards 
Shakeeb