Subject: Re: The amount has been deducted without completing the order / Ticket ID 1469616
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Mustafa Chakki <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 15 Oct 2020 04:54:22 -0700 (MST)

Hi Team, 

Kindly assist us in below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Hafizullah Lsm" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 15:36:08 
Subject: RE: The amount has been deducted without completing the order / Ticket ID 1469616 

[ mailto:[email-masked] | @Mustafa Chakki ] Please check and update if this is refunded. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Friday, October 9, 2020 6:13 AM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: The amount has been deducted without completing the order 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in below case. 

Regards, 

Fauzan 

From: "Hafizullah Lsm" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 15 September, 2020 18:18:58 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date : Sep 7, 2020 

Order ID: [ mailto:[email-masked] | [email-masked] ] 

Total Price: KWD 3.00 

Transaction ID : 025122028352 

Transaction ID: 025130030762 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted two-time KWD 3.00 and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 

Hafizullah 

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