Subject: RE: RMA to be processed #1000017293
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, Haedar Mohammad <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Thu, 15 Oct 2020 11:04:11 +0000

Hi Fauzan,

Please monitor the below JIRA ticket.

https://landmark.atlassian.net/browse/REL-122166

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 10:55 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>; Haedar Mohammad <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Mohammad Musaed <[email-masked]>
Subject: RMA to be processed #1000017293
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6222011804
Order Date: Sep 6, 2020
Return Tracking ID:46282641156:I26114B
RMA: 1000017293
Amount: SAR205
Child Ticket: 1553127

The items has been collected from customer and delivered to Conloc on 04 Oct 2020. we have created a child ticket but no action has been taken. Kindly assist us to process the RMA. As customer is chasing us on FB SM.

Thank you for your help.

Regards,
Fauzan

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