Subject: Re: late delivery case ID; 1469960
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 03:55:43 -0700 (MST)

The order has been marked as returned to shipper since 13th of Sept, Why did not inform the same to the customer and close the issue since it is COD order ? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, October 10, 2020 10:40:57 PM 
Subject: Re: late delivery case ID; 1469960 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 3 October, 2020 12:28:38 
Subject: late delivery case ID; 1469960 

Problem Statement: late delivery 
Order Date : 28-Aug-2020 
Order ID: 6219404096 
Tracking ID: 46173813265 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on 28-Aug-2020 with the order id 6219404096, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 
Ammar asif