Subject: Re: refund issue case ID: 1467884
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 03:10:14 -0700 (MST)

https://landmark.atlassian.net/browse/REL-122156 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, October 9, 2020 9:30:00 PM 
Subject: Re: refund issue case ID: 1467884 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 1 October, 2020 09:08:39 
Subject: refund issue case ID: 1467884 

Problem Statement: Refund Not Processed 
​Order Date : Jul 28, 2020 
Order ID: 6212202152 
return tracking ID : AWB: 46129406610 Refe: I10E827 
Assistance Required: Need refund for customer. 

Issue Description: i escalated to WH conloc but i got no reply from them and now the manual AWB no has been deleted from the Hybris and only RMA is showing there. 
customer has already returned the product under above tracking ID. 

please do needful. 

Regards, 
CS Team Ammar Asif