Subject: Re: Refund not processed - 6220118666
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 02:04:01 -0700 (MST)

Hi Team 

Please assist in processing the return on the below case. Case pending since September and no update on Child ticket. 

Thnk you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 01:02:42 
Subject: Refund not processed - 6220118666 

Dear Team, 

Problem Statement: Refund not processed 
Order Date : 31 Aug 2020 
Order ID: 6220118666 
Return Tracking ID: 46176270766 
RMA: 24140099 
Assistance Required: Refund not processed 

The child ticket 1560050, was raised on Oct 06 and the refund is still pending. No response on child ticket. 

Kindly assist. 

Regards, 
Nikhil.