Subject: Return Issue - 6220813142
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 00:16:47 -0700 (MST)

Hi Team, 

With reference to the order number: 6220813142 
AWB: 46286462342 

Order placed on Sep 2, 2020 and was delivered on Sep 05, 2020. Customer raised a return request on Sep 09, 2020 and the above mentioned AWB is showing record created with no reference number. Customer wants to return the items but we are unable to delete the new RMA. Kindly advise how to proceed with this. 

Thank you for your help! 

Regards, 
Apoorv