Subject: Re: Refund not processed// 2000081924
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 14 Oct 2020 23:29:52 -0700 (MST)

[ https://landmark.atlassian.net/browse/REL-122113 | https://landmark.atlassian.net/browse/REL-122113 ] 

@Algaili Abdelbagee Ahmed Inform the customer & close the case once the RMA is processed 
Note : do not raise Jira to process any RMA from your end 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 14, 2020 10:36:15 PM 
Subject: Refund not processed// 2000081924 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 23-Aug-2020 
Order ID: 2000081924 
Return Tracking ID: 45350804273 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for 3 items which have been delivered to warehouse on 23 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 40041001 so that the refund will be processed asap. 

Regards, 
Algaily