Subject: Re: Failed Transaction // Amount deducted
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 14 Oct 2020 22:44:21 -0700 (MST)

Hi Team, 

Kindly escalate to concern team. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 08:05:38 
Subject: Re: Failed Transaction // Amount deducted 

Hi Team, 

Any update? 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 18:48:04 
Subject: Re: Failed Transaction // Amount deducted 

Hi Team, 

Any update? 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 24 September, 2020 20:55:02 
Subject: Failed Transaction // Amount deducted 

Hi Team, 
Ticket: 1463618 

Email: [email-masked] 

Problem Statement: Failed Transaction (No order Placed) 
Order Date: Sep 7, 2020 
Assistance Required: Need urgent Refund 
Issue Description: The customer tried to place an order on 7 Sep, 2020 but no order have placed successfully. We can not see any order on 7 Sep, 2020. 
​ 
Also, the amount have been deducted as per the customer and did not receive it back till now. 
Transaction ID: 025155015552 
Amount: KWD 16.320 
Please check and advice. 
Thank you for your help 
Regards, 
Shivani