Subject: Refund Not Processed// 6221655230
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 14 Oct 2020 18:32:58 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 05-Sep-2020 
Order ID: 6221655230 
Return Tracking ID: 46176416370 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for 5 items that have been delivered to warehouse on 21 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24140234 so that the refund will be processed asap. 

Note: Child ticket has been created but no action has been done. 

Regards, 
Algaily