Subject: Re: Refund approval.
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 14 Oct 2020 17:41:22 -0700 (MST)

Hi team 

any update below this case 

Thanks 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, September 15, 2020 7:49:36 PM 
Subject: Refund approval. 

Dear Team , 

# 1405026 

Problem Statement : the order return to original / Refund approval. 

Order Date : Aug 13, 2020 
Order ID: 6215730382 
Tracking ID : FP08141000129 
Total Price : SAR774. 

Issue Description : The Customer placed the order on Aug 13, 2020 and shipped from our side on 8/14/20, as the hyper is IN_TRANSIT and LMG IS Returned to Shipper , 

Case history : The customer reached out to us on 19 Aug 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 8/13/20 and this the First order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader