Subject: Refund approval.
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 14 Oct 2020 15:55:41 -0700 (MST)

Dear Team , 

# 1506785 

Problem Statement : the order return to original / Refund approval. 
#1526940 
Order Date : Sep 14, 2020 
Order ID: 6223945322 
Tracking ID : CRDSAL0067151020 
Total Price : SAR 288 

Issue Description : The Customer placed the order on Sep 14, 2020and shipped from our side on 
9/15/20 , as the hyper is IN_TRANSIT and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 28 Sep 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 9/14/20 and this the 1st order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader