Subject: Missing items// 2000163412
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 14 Oct 2020 11:25:00 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Sep 17, 2020 
Order ID: 2000163412 
Tracking ID: 43817458274 
Assistance Required: Need missing item 

Issue Description: The customer placed order for 5 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 5 items have been shipped/Delivered from our side. 
The customer history: 3 ITEMS OUT OF 5 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item are 
-161890266 - - Textured 2-in-1 Top with Round Neck and Long Sleeves EGP135.00 
-161761338 - - Chequered Top with Peter Pan Collar and Long Sleeves EGP130.00 
-162086608 - - Plain Culottes with Elasticised Waistband EGP200.00 
​ 

Regards, 
Algaily