Subject: Collection issue - Order ID 6221862795
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 14 Oct 2020 08:17:35 -0700 (MST)

Dear Team, 

The Aramex team is telling that the customer is unavailable and cancelled the collection while the customer has given his updated mobile number on Sep 21 and the collection is pending since then. 

Problem Statement: Late Collection 
Order Date : 06 Sept 2020 
Order ID: 6221862795 
Return Tracking ID: 46284626415 (Old 46178325093;I13E71C) 
Assistance Required: Need urgent collection 

Issue Description: Erroneously customer has given wrong mobile number. The correct mobile number is 0566482124. 
The customer has confirmed that he has not received a call from Aramex and the collection is there. Kindly arrange the collection asap. 

Kindly assist. 

Regards, 
Nikhil.