Subject: Re: Cancelled RMA// 6224672136
From: Chaitrashree M C <[email-masked]>
To: Pooja Sharma <[email-masked]>
Cc: Malik Ismail <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Atmaram Tiwari <[email-masked]>, Gopinath N <[email-masked]>, Pradeep Prusty <[email-masked]>, "seeta.seeta" <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 14 Oct 2020 20:15:33 +0530

Hi Team,

Return is in cancelled status from OMS we can't activate back.

Since goods already returned by the customer, for refund we can create a
new GoodWill return from Hybris.
@Atmaram Tiwari <[email-masked]> -- Please suggest.

Regards,
Chaitrashree M C

On Tue, Oct 13, 2020 at 12:05 PM Pooja Sharma <
[email-masked]> wrote:

> Hi Chaitra/Pradeep,
>
>
>
> Can you please suggest.
>
>
>
>
>
> *Regards,*
>
> Pooja Sharma
>
> Manager IT - Projects
>
> LMIT Planning
>
> Landmark Tower, Dubai Marina, Dubai
>
> Contact Number 04-517-4208
>
>
>
> *From:* Malik Ismail <[email-masked]>
> *Sent:* Tuesday, October 13, 2020 8:58 AM
> *To:* Fauzan Ahmad . Musalman <[email-masked]>; Atmaram
> Tiwari <[email-masked]>; Pooja Sharma <
> [email-masked]>
> *Cc:* seeta.seeta <[email-masked]>; Algaili Ahmed <
> [email-masked]>; Shakeeb Arsalan <[email-masked]>;
> Apoorv Joshi <[email-masked]>; Escalations Dxbteam <
> [email-masked]>
> *Subject:* RE: Cancelled RMA// 6224672136
>
>
>
> Hi @Atmaram Tiwari <[email-masked]>, @Pooja Sharma
> <[email-masked]>
>
>
>
> Items returned with AWB 46180803432 but RMA 1000011222 cancelled on
> Hybris. 6224672136
>
>
>
> Please advise.
>
>
>
> Regards,
>
> Malik
>
> *From:* Fauzan Ahmad . Musalman <[email-masked]>
> *Sent:* Tuesday, October 13, 2020 6:44 AM
> *To:* Escalations Dxbteam <[email-masked]>
> *Cc:* seeta.seeta <[email-masked]>; Algaili Ahmed <
> [email-masked]>; Shakeeb Arsalan <[email-masked]>;
> Apoorv Joshi <[email-masked]>
> *Subject:* Cancelled RMA// 6224672136
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> With reference to order #*6224672136*
>
> RMA: *1000011222 *
>
>
>
> The item has been returned to Conloc under AWB: *46180803432 *, but the
> RMA got cancelled. Kindly assist us to process the RMA.
>
>
>
> Regards.
>
> Fauzan
>
>
> ------------------------------
>
> *From: *"Algaili Ahmed" <[email-masked]>
> *To: *"Seeta Seeta" <[email-masked]>
> *Cc: *"Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb
> Arsalan" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>
> *Sent: *Monday, 12 October, 2020 09:33:17
> *Subject: *Cancelled RMA// 6224672136
>
>
>
> Hi Team,
>
>
>
> As per tracking ID# 46180803432 the items were delivered however the
> RMA# 1000011222 was cancelled.
>
>
>
> Please check on this concern and update us.
>
>
>
> Order ID: 6224672136
>
> Order date: 16-Sep-2020
>
>
>
> Regards,
>
> Algaily.
>
>
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