Subject: Re: Refund Amont / 9792420494
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Wed, 14 Oct 2020 06:23:41 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 14, 2020 5:34:33 PM 
Subject: Refund Amont / 9792420494 

Hi Team, 

The customer returned his 2 items to the the store and as per the Hybris the amount has been refunded but customer claim that he did not received his amount. 
Customer also provided us the bank statement so please check and do the needful. 

Order number - 9792420494 

Ticket number - 1474207 

We are looking forward to your reply. 

Regards 
Rehan