Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 12:38:05 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team, </div>
<div>After 19/9/20 today is 14/10/20 almost 1 month and no payment? May i know why it is late and what are the bank norms? </div>
<div>Please guide and revert soon<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Sep 21, 2020, at 7:53 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Priti,</div>
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<br>Thank you for reaching out to us.</div>
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<br>We can see that the returned item in your order #9601235696 has been collected successfully and a refund of amount AED112.60 has been credited to the payment method used to make the order on 9/19/20  from our side. Please note it may take an additional 2-15 business days to process the refund to your account as per the bank norms.<br><br>Thank you for the understanding and patience. Please feel free to reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1481866