Subject: Re: Refund approval for missing item/ 9604350129
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 14 Oct 2020 02:56:14 -0700 (MST)

Hi team, 

kindly help in closing the case. 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, October 5, 2020 2:37:52 PM 
Subject: Refund approval for missing item/ 9604350129 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Sep 23, 2020 
Order ID: 9604350129 
Tracking ID: 1000008027949 
Assistance Required: Need missing item 

Issue Description: The customer is complaining that he has not received full order, his one item is missing. 

case history: 1 ITEMS OUT OF 10 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162384895 - Tommee Tippee - Tommee Tippee Closer to Nature 3+3 Feeding B quantity(1). AED55 

Regards, 
Asjad.