Subject: Re: Arabic Language Test - Abdulatef Al SAYADI
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 14 Oct 2020 02:19:26 -0700 (MST)

Hi Harpreet, 

The candidate is native 
The overall evaluation is 9/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 9, 2020 7:13:55 PM 
Subject: Fwd: Arabic Language Test - Abdulatef Al SAYADI 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Oct, 2020, at 18:42, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Abdulatef Al SAYADI / (0091) 9581522478 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Definitely I will apologize about that cuze offering an apologise may make the satuation alittile bit better I would recommend him an offer for his next order from the side of the company sometimes it happened once u show them that ur really sorry about that as we consider costumer satisfaction is our priority 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is abdulatef a Yemeni national have been in India for 5 years I have done my betch and other courses in accounting and language computer and many more I have worked as an Arab teacher for the urbanpro websit for one year and as an Arabic content and website correction and as customer support in fms dental for 6 months 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	اعتقد ان القدره عل فهم احتياجات العملاء هي أكبر شي ممكن عندما تفهم ماذا يحتاج اليه العميل وتكون قادرا على تقديم تلك الخدمه بوجه سعيد ومتفائل هو كل ما يحتاج إليه العميل يجب أن يكون شعارك تقديم أفضل الخدمه على قدر الإمكان 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	يوجد احساس بداخلي من ذو فترت طويله وهو حب إنجاز العمل والقدرة على تقديم أفضل ما لدي لجعل الناس اكثر سعاده احب الاختلاط بالكثر من الناس من مختلف الجنسيات هذا يمكنني عل ان اصبح اكثر تفهما وأكثر معرفه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد زرت الكثير من المناطق هنا في حيدر اباد والهند عامه يوجد الكثير من الأماكن الرائعة بالإضافه الى الكثير والكثير لكي تكتشف الكثير عن المناطق وعن الناس ايضا بالاضافه الى الاكل فهو افضل ما لدي القدر على التجول تكسبك الكثير من الثقه والتحكم في للنفس وكذالك المهارات لتعلم الكثير