Subject: RE: ON_VALIDATION_CANCELLED // 8394855998 // 1395319
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mustafa Chakki <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Harish Thakor <[email-masked]>
Date: Wed, 14 Oct 2020 09:18:29 +0000

@Mustafa Chakki<mailto:[email-masked]> Reminder.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Saturday, October 10, 2020 1:37 PM
To: Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Subject: FW: ON_VALIDATION_CANCELLED // 8394855998 // 1395319
Importance: High

@Mustafa Chakki<mailto:[email-masked]>

Please check

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 10, 2020 3:45 AM
To: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Anju John <[email-masked]<mailto:[email-masked]>>
Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319
Importance: High

External email sender, please take precaution.
Hi Team,

We are still waiting for your update to close the below case. Kindly check and assit.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 2 October, 2020 11:42:04
Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319

Hi Rashid,

Kindly update us on below case. to close the case.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 14 September, 2020 11:51:38
Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319

Hi Rashid,

Is there any update
Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 September, 2020 10:33:44
Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319

Hi Team,

Kindly assist us in the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 1, 2020 10:31:29 AM
Subject: Re: ON_VALIDATION_CANCELLED // 8394855998 // 1395319

Hi Team,

Any update on this?
Customer is sending us the reminders.

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 22 August, 2020 17:45:50
Subject: ON_VALIDATION_CANCELLED // 8394855998 // 1395319

Hi Team,

With reference to order numbers: 8394855998 order was On_Validation_Cancelled and the customer is complaining that they didn't receive a refund.

Order date: July 30, 2020
Payment mode: KNET
Ticket ID: NA

Customer shared the Bank statement as attached above.

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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