Subject: Re: Arabic Language Test - Mujthaba Cp
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 14 Oct 2020 01:54:18 -0700 (MST)

Hi Harpreet, 

The written evaluation is 5 /10 
Spoken 3 /10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 9, 2020 7:00:40 PM 
Subject: Fwd: Arabic Language Test - Mujthaba Cp 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Oct, 2020, at 15:10, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mujthaba Cp / (+91) 9846061737 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly i will apologize to customer. And i will deliver the pizza immediately as soon as possible 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name mujthaba. I have master degree in Arabic and degree in English along with diploma in Urdu. I have one year experience in teaching 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	
الخدمة الجيده تساهم في ازدياد ربح المنشأه وازدياد اعداد العملاء اما الخدمة الرائعة تساهم مع ذلك في أمانة العملاء 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
ما يجعلني مرشحًا مثاليًا لوظيفة خدمة العملاء هو إخلاصي والتزامي بتقديم التميز. علمني هذا إدراكًا حاسمًا للغاية ... أن كل خدمة هي انعكاس لرؤية الشركة ورسالتها. شغفي دائمًا هو تقديم خدمة لا هوادة فيها للعملاء مع الالتزام بمبادئ الشركة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	نيلامبور هي مدينة رئيسية وبلدية وتالوك في منطقة مالابورام في ولاية كيرالا الهندية. يقع بالقرب من سلسلة جبال Nilgiris في Western Ghats على ضفاف نهر Chaliyar ، وغالبًا ما يُطلق على هذا المكان أيضًا اسم Teak Town من قبل الكثيرين بسبب وفرة شاي Nilambur في هذه المنطقة ؛ وهي مجموعة متنوعة من الأشجار المتساقطة الكبيرة التي توجد في غابات الأخشاب الصلبة المختلطة. على عكس العديد من بلديات الهند ؛ نيلامبور مغطاة بكميات كبيرة من النباتات مما يجعلها قريبة من الطبيعة وبالتالي تجعلها ذات مناظر خلابة وملهمة للغاية