Subject: Knet Refund 8201943465
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 20:56:37 -0700 (MST)

Hi Mustafa, 

Order 8201943465 
Hybris ticket 03642004 

Please check and do the needful as The customer is claiming that the amount 23.730 KWD has been deducted twice under the following transaction IDs 
025122012172 
025140013750 

Regards 
Shakeeb