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Subject: Re: Refund to be process( 6218860737)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 20:45:16 -0700 (MST)

Hi 

Jira raised https://landmark.atlassian.net/browse/REL-121933 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 20:16:54 
Subject: Re: Refund to be process( 6218860737) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 28, 2020 
Order ID: 6218860737 
Return Tracking ID:46128089641 
Assistance Required: Process refund asap. 

Issue Description: Customer raised a return request for 01 item and as per customer he handed over the 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 12, 2020. 

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24111036 how many item has been received in our warehouse. 

Already escalated to warehouse via child ticket 23 days ago however, did not received any response yet. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 10:12:04 
Subject: Re: Refund to be process( 6218860737) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 28, 2020 
Order ID: 6218860737 
Return Tracking ID:46128089641 
Assistance Required: Process refund asap. 

Issue Description: Customer raised a return request for 01 item and as per customer he handed over the 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 12, 2020. 

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24111036 how many item has been received in our warehouse. 

Already escalated to warehouse, however, did not received any response yet. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Abhishek Bargaonkar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 22 September, 2020 13:17:59 
Subject: Re: Refund to be process( 6218860737) 

please escalate this case to ksa warehouse 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 20 September, 2020 16:30:38 
Subject: Refund to be process( 6218860737) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 28, 2020 
Order ID: 6218860737 
Return Tracking ID:46128089641 
Assistance Required: Process refund asap. 

Issue Description: Customer raised a return request for 01 item and as per customer he handed over the 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 12, 2020. 

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24111036 how many item has been received in our warehouse. 

Regards, 
Abhishek Borgaonkar