Subject: Re: Late Shipping (9799012514)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 20:25:00 -0700 (MST)

Hi Jessie, 

Yes, Please cancel the order. 

Regards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 3 October, 2020 16:43:39 
Subject: RE: Late Shipping (9799012514) 

Hi Fauzan, 

Seems that customer is trying to cancel this now. 

Do we cancel? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Friday, October 2, 2020 12:54 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Late Shipping (9799012514) 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on below case we have created child ticket and we got update (Regarding this order we dont have any update and data in the report.). 

Regards, 

Fauzan 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 2 October, 2020 10:55:38 
Subject: Late Shipping (9799012514) 

Hi Team, 

Ticket: 1456013 Child ticket: 1495311 

Problem Statement: Late Shipping( CLICK AND COLLECT ) 

Order Date : Aug 23, 2020 

Order ID: 9799012514 

Tracking ID: No consignment 

Store Code: Babyshop 10007 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Aug 23, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. 

Child ticket raised on Sep 20, 2020 still no update. 

Regards, 

Abhishek Bargaonkar 

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