Subject: Re: Refund not processed(6222848074)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 20:06:56 -0700 (MST)

Hi 

Jira raised https://landmark.atlassian.net/browse/REL-121930 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 18:49:06 
Subject: Re: Refund not processed(6222848074) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 09, 2020 
Order ID: 6222848074 
Return Tracking ID: 46178686503 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all 01 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 27, 2020. 
​ 
But according to the hybris the refund has been not processed for 01 items, So we request you to check under RMA 24140697 how many item has been received in our warehouse. 

Customer is complaining that if the refund is not processed within 48 hours. He will complain in Ministry of commerce. 
Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 11 October, 2020 12:29:43 
Subject: Refund not processed(6222848074) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 09, 2020 
Order ID: 6222848074 
Return Tracking ID: 46178686503 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all 01 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 27, 2020. 
​ 
But according to the hybris the refund has been not processed for 01 items, So we request you to check under RMA 24140697 how many item has been received in our warehouse. 

Customer is complaining that if the refund is not processed within 48 hours. He will complain in Ministry of commerce. 
Regards, 
Abhishek Borgaonkar