Subject: Non-Returnable Item / 9604945629
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 13 Oct 2020 19:59:38 -0700 (MST)

Hi Sachin, 

Kindly assist us if we can accept to return the below items. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 17:53:22 
Subject: Non-Returnable Item / 9604945629 

Hi Team, 

The customer has ordered 4 packages of pampers but she claims that item didn’t go well with her child’s skin and the size was also wrong, so customer is asking for return for his 3 package because the 4th package she already opened. 

We've informed the customer regarding non-returnable policy but customer still asking for return, so we request you please do the needful. 

Order number - 9604945629 
Item ID: 162646283 - Pampers - Pampers Baby Dry Pants Medium 7-12 Kgs - 76 Pieces 

Ticket number - 1537385 

We are looking forward to your reply. 

Regards 
Rehan