Subject: Fwd: A/c debited for On Validation order - Ticket ID 1389276
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 13 Oct 2020 18:05:45 -0700 (MST)

Dear Team, 

Kindly do the follow up for this one. 

Regards, 
Nikhil. 

From: "Akshay Berry" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Anju John" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 5 October, 2020 19:34:08 
Subject: RE: A/c debited for On Validation order - Ticket ID 1389276 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] [ mailto:[email-masked] | 
@Harish Thakor ] [ mailto:[email-masked] | @Anju John ] Please confirm if this is refunded. 

Customer is chasing us for the refund. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Sunday, September 13, 2020 2:24 PM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]> 
Subject: Re: A/c debited for On Validation order - Ticket ID 1389276 

External email sender, please take precaution. 

Hi Rashid, 

Any update ? 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, September 4, 2020 6:18:45 PM 
Subject: Re: A/c debited for On Validation order - Ticket ID 1389276 

Dear Rashid, 

Kindly advise if there is any update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 28 August, 2020 13:23:40 
Subject: Fwd: A/c debited for On Validation order - Ticket ID 1389276 

Hi Team, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 23 August, 2020 14:37:35 
Subject: A/c debited for On Validation order - Ticket ID 1389276 

Dear Team, 

With regards to Order ID 8397603850, the customer is complaining that his account has been debited, but the order was On Validation cancelled. Kindly find attached transaction confirmation shared by the customer. 

Kindly assist. 

Regards, 

Nikhil. 

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