Subject: Refund Not Processed // 6222962656
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 17:53:41 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA the item has been returned to Conloc on 21 Sep 2020. we have created a child ticket but no action has been taken. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 07:58:41 
Subject: Refund Not Processed // 6222962656 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 10, 2020 
Order ID: 6222962656 
Return Tracking ID: 46178774740 
child ticket No; 1523990 
Assistance Required: Need urgent process the RMA 24134363 

Issue Description: Customer raised a return request for 6 item and as per customer she/he handed over all 6 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards,