Subject: Re: Refund not processed// 6220915721
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 17:49:58 -0700 (MST)

HI Algaily, 

Jira raised https://landmark.atlassian.net/browse/REL-121927 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 07:25:15 
Subject: Refund not processed// 6220915721 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 2, 2020 
Order ID: 6220915721 
Return Tracking ID: 46176193291 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for one item that has been delivered to warehouse on 21 Sep 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24136127 so that the refund will be processed asap. 
Note: Child ticket has been created but no action done. 

Regards, 
Algaily