Subject: SADAD on validation # P1000000000469509
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Hemyar Nasser <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 13 Oct 2020 17:36:53 -0700 (MST)

Hi Malik, 

With reference to order # 6486528660 . 
Order Date: Apr 27, 2020 

The order has been marked on validation, customer has shared SADAD transaction ID, Kindly update us if the amount has been captured. 
SADAD transaction ID: P 1000000000469509 

Thank you for your help. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 02:51:21 
Subject: money deducted 

Hi team, 

Problem Statement: SADAD refund 

Issue Date : 27/04/2020 

Assistance Required: customer said there was deduction from his account under transaction id p1000000000469509 on 27/04/2020. 

please check and do the needful. 

Regards, 
Hemyar