Subject: Re: Refund for Order ID 9602662461 not processed
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 17:34:07 -0700 (MST)

Dear Team, 

Kindly ignore the follow up mail. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 05:56:44 
Subject: Fwd: Refund for Order ID 9602662461 not processed 

Dear team, 

Kindly do the follow up for this one. 

Regards, 
Nikhil. 

From: "Seeta Seeta" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 9 October, 2020 18:07:11 
Subject: Re: Refund for Order ID 9602662461 not processed 

Hi Nikhil, 

Please wait for 2 days as the case was escalated 2 days back by the warehouse. 

[ https://landmarkgroupservice.freshdesk.com/a/agents/2043046726027 | P.V Deepak damodaran ] 
forwarded 
2 days ago (Wed, 7 Oct 2020 at 6:20 PM) 
Forwarded to: [email-masked] 
Please take a look at ticket [ https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1560328 | #1560328 ] raised by Nikhil Bishnoi ([email-masked]). 

On Wed, 7 Oct at 1:00 AM , Nikhil Bishnoi <[email-masked]> wrote: 
Hi Team, 

With regards to Order ID 9602662461, the customer is confirming that all the items 161724356, 161516428, 160656488 & 161963679 were returned under 1 AWB 46037631032. 

Kindly confirm whether all the 4 items were received at WH. If all the items have been received, then please process the refund under RMA 1000001326 & RMA 1000001328. 

Regards, 
Nikhil. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, October 8, 2020 11:08:56 PM 
Subject: Refund for Order ID 9602662461 not processed 

Dear Team, 

Child ticket 1560328 created for ticket ID 1523800. The status of the child ticket is closed and the refund is not yet processed. 

Problem Statement: Refund Not Processed 
Order Date : Sep 12, 2020 
Order ID: 9602662461 
Return Tracking ID: 46037631032 
RMA: 1000001326 & 1000001328 
Assistance Required: Kindly assist for the refund. 

Issue Description: The returned items were collected and returned back to WH on Sep 19. The refund is pending since then. Kindly assist with the refund. 
​ 
Regards, 
Nikhil