Subject: return requist cancel // 1496600 //6224762991
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 13 Oct 2020 13:33:45 -0700 (MST)

dear team 

Order Date : Sep 17, 2020 
Order ID: 6224762991 
Tracking ID: 46180039183 
RMA: 1000007870 
Concept : center-point 

Assistance Required: Need update the status and the return got cancel 

Issue Description: as the customer want to do return request but the Order Status still IN_PROGRESS and when the customer raise the return he got cancel . 

Case history : The customer reached out to us on 20 Sep 2020 and since then no action has been taken on the issue . 

Customer's history : the customer is with us since 3/28/2020 and this is his 6th order with us. 

Assistance required : so plz assistance the customer with his request see the attachment and do need full 

Regards, 
Ala Aldin