Subject: Fwd: No discount offered at the store, when customer went to collect his CnC order - 6223211091
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 13 Oct 2020 12:54:41 -0700 (MST)

Dear Team, 

Kindly escalate. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 4 October, 2020 12:05:05 
Subject: No discount offered at the store, when customer went to collect his CnC order - 6223211091 

Hi Team, 

With regards to Order ID 6223211091, the customer is complaining that he was not offered the discount when he went to collect his order as menioned on the mail. The customer was informed that the staff at the store doesn't know how to apply the discount. 

Customer Name: Ahmed Elkady 
Customer Mobile No: +966544069696 

The customer came to us on Sept 16, and the same has been escalate twice, but no reply. 

Kindly assist. 

Regards, 
Nikhil.