Subject: Re: WWD DAMAGED ITEM DELIVERED(9603297208)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 13 Oct 2020 07:15:04 -0700 (MST)

Hi Team, 

Problem Statement: Damaged WWD item 
Order Date : Sep 16, 2020 
Order ID: 9603297208 
Tracking ID: 14768399603297208 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on Sep 19, 2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 11 October, 2020 11:02:22 
Subject: WWD DAMAGED ITEM DELIVERED(9603297208) 

Hi Team, 

Problem Statement: Damaged WWD item 
Order Date : Sep 16, 2020 
Order ID: 9603297208 
Tracking ID: 14768399603297208 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on Sep 19, 2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Abhishek Borgaonkar