Subject: Knet On validation order
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 13 Oct 2020 07:13:18 -0700 (MST)

Hi Team, 

Customer has made on order Sep 08, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Bank statement shared by the customer has been attached. 

Customer Name: Sathish Achary 
Customer Contact Number: 00965 65640611 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Sunday, 13 September, 2020 17:21:18 
Subject: Re: On validation order 

Hi Rashid, 

Can you please advise us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 13 September, 2020 16:49:49 
Subject: On validation order 

Hi Team, 

Customer has made on order Sep 08, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Bank statement shared by the customer has been attached. 

Customer Name: Sathish Achary 
Customer Contact Number: 00965 65640611 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar