Subject: Re: Extra delivery charges/ 6484065062
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 13 Oct 2020 04:58:32 -0700 (MST)

Hi Team, 

Can you please provide us the assistance in the below case asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "asjad hussain" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, September 20, 2020 7:04:50 PM 
Subject: Re: Extra delivery charges/ 6484065062 

did you check this concern first with the courier team? 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 September, 2020 19:00:53 
Subject: Re: Extra delivery charges/ 6484065062 

Hi team, 

kindly help in the below case 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 14 September, 2020 15:01:38 
Subject: Extra delivery charges/ 6484065062 

Hi team, 

with reference to order number: 6484065062 
Tracking id: 45944622824 

The total cost of the order was SAR326.00 but the customer is claiming that SAR 168 was charged extra by the courier team at the time of delivery. 
kindly check the attachment and advise. 

Regards, 
Asjad.