Subject: Re: Arabic Language Test - ABDUL SAMAD Kp
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 13 Oct 2020 03:24:14 -0700 (MST)

Hi Harpreet, 

My evaluation to the written is 7/10 
I could not call him as his NO is not Indian 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, October 13, 2020 2:58:01 PM 
Subject: Fwd: Arabic Language Test - ABDUL SAMAD Kp 

Hi Team, 

Please evaluate internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Oct, 2020, at 14:31, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	ABDUL SAMAD Kp / (00966) 596136763 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly I will apologize for what happened from my part. and I will convince the customer the situation around me for keeping company prestigious as high in the customer.For the customer satisfaction, In my own cost I will offer special menu beyond what the customer ordered before 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Abdul Samad Kp from Pattambi (Kerala), I have completed Master degree in Arabic Language and Literature from Wafy Pg Campus and also completed bachelor degree in BA English Language And Literature from University of Calicut,Totally i have 3 year working experience. Currently i am working as HR Officer in Saudi Arabia. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	نجاح الأعمال التجارية يعتمد على رضا الزبائن الكرام ولذا لازم اعتبار كل من يجيئ الى متجرنا وفي الزمن الحال جميع الشركات يعتبر أفضل الزبايئين. الفرق بين 
خدمتي الجيدة والرآئعة للزبائن هي كا التالي الخدمة الجيدة هي مساعتهم في اللشؤون الضروري عند الشراء واما الخدمة الرائعه هي مساعدتكم ومصاحبتهم عند الشراء وغيره... 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اولا انا سأحاول ان افهم حاجة الزبائن اللذي جاء الي وبعد أوضح صفات المنتجات معتبرا شروط الشركة التي انا اشغل فيها وأكون مستعدا الى اي خدمات الزبائن يحتاج إليه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الى مدينة الرياض تقع في المملكة العربية السعودية والتي هي مدينة عاصمه للمملكة وفي مدينة نفسها الآن انا اشغل مدير موارد البشريه في شركة جيباز الشرق الأوسط السعوديه للتجارية وفي المدينة يشغل كثير عمال من جنسيين مثلا عمال من افريقيه و سودان الهند والبنجلاديسي ونحوها ولذانستطيع ان نقول هذه مدينة مختلطة بالعقول الجنسين وفيها موجود كثير من الشركات والمدينة الصناعية والمباني التي تكشف خضار الثقافة العربية . الحالي يجري عمل الخطوط القطار مترو الذي سيكون اطول في العالم.أخيرا اذا من رغب ان يسافر المدن الثقافية ويطلب تاريخها لازم روح الى هذه المدينة المذهلة