Subject: RE: Late Shipping // 6220239271
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 13 Oct 2020 09:18:09 +0000

Hi @Vijay mandal (TCS)<mailto:[email-masked]>, @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>,

Please assist to cancel order 6220239271 on OMS & hybris. Pending since Aug 31, 2020

INC0878092

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]>
Sent: Friday, October 9, 2020 6:11 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6220239271
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to the order number 6220239271, the order was placed on Aug 31, 2020 and till now the order is In Progress without any consignment.

We have already raised the concern to warehouse team but we never receive any update from them.

The customer is constantly chasing us for his order, so we request you to kindly assist us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 2:53:32 PM
Subject: Late Shipping  // 6220239271

Hi Team,

Ticket: 1475116

Problem Statement: Late Shipping
Order Date : Aug 31, 2020
Order ID: 6220239271

Assistance Required: Need urgent shipping

Issue Description: The order was placed on Aug 31, 2020 but still not shipped and showing "IN_PROGRESS".

Please shipped the order on priority so that the customer can receive it as soon as possible.

Thank you for your help!

Regards,
Shivani

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