Subject: Re: KNET ON VALIDATION ORDER
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 13 Oct 2020 02:12:09 -0700 (MST)

Hi Team, 

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 07, 2020. 

Transaction id shared by the customer has been attached for deduction of amount. 025110016941 025150016685. 

For the one transaction the amount is refunded but customer is waiting for the second transaction. 

Customer Name: Mohamed ahmed yousef 
Customer contact number : +96555307095 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 11 October, 2020 15:19:44 
Subject: KNET ON VALIDATION ORDER 

Hi Team, 

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 07, 2020. 

Transaction id shared by the customer has been attached for deduction of amount. 025110016941 025150016685. 

For the one transaction the amount is refunded but customer is waiting for the second transaction. 

Customer Name: Mohamed ahmed yousef 
Customer contact number : +96555307095 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar