Subject: Return Issue - 6219657817
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 13 Oct 2020 00:42:32 -0700 (MST)

Hi Team, 

With reference to the order number: 6219657817 
AWB: 46283185664 

Order placed on Aug 29, 2020 and was delivered on Sep 18, 2020. Customer raised a return request on Sep 27, 2020 and the above mentioned AWB is invalid at this time. Customer wants to return the items but we are unable to delete the new RMA. Kindly advise how to proceed with this. 

Thank you for your help! 

Regards, 
Apoorv