Subject: Re: On Validation order #8202007916/8202012125
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 12 Oct 2020 23:42:44 -0700 (MST)

Hi Mustafa, 

With refernece to the order number #8202007916/8202012125, the customer is claiming that there is 2 deduction in her account and she has shared the details of that deduction as well. 

Kindly check this concern and assist us, as the customer is constantly chasing us for her refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, October 10, 2020 6:04:47 PM 
Subject: Fwd: On Validation order #8202007916 

Hi Team, 

Please assist on the below case and advise on priority. KNET Refund ticket: 03577145 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 00:08:07 
Subject: Re: On Validation order #8202007916 

Hi Rashid. 

Kindly assist us below case, and help us to close the case asap. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "anju john" <[email-masked]>, "harish thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 29 September, 2020 13:55:24 
Subject: On Validation order #8202007916 

Hi Rashid, 

With reference to order # 8202007916 

Customer claiming that the amount has been deducted from his account under transaction ID: 025111029968 
Amount: KWD2.00 
Date: Sep 7, 2020 

Kindly check and help us to close the case asap. 

Regards, 
Fauzan