Subject: RE: WWD damaged item received
From: ecom cskuwait <[email-masked]>
To: seeta.seeta <[email-masked]>, olm kuwait <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Midhun Madhu <[email-masked]>
Date: Tue, 13 Oct 2020 05:05:25 +0000

Dear team,
@olm kuwait<mailto:[email-masked]>
Please do need full,

WWD damaged item received
Order ID: 8202264786
Tracking ID: 12345678
Assistance Required: Damaged Item Received

Thanks & Regards,
Siva Prasad
Ecom.

From: Seeta Seeta <[email-masked]>
Sent: 12 October 2020 15:50
To: ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cskuwait <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: WWD damaged item received

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 12, 2020 5:43:52 PM
Subject: WWD damaged item received

Hi Team,

Problem Statement: WWD damaged item received

Order Date : 09/09/2020

Order ID: 8202264786
Tracking ID: 12345678
Assistance Required: Damaged Item Recieved

Issue Description: Customer emailed us informing that he/she received the item on 08/10/2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item.

Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,

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