Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 12 Oct 2020 21:56:30 -0700 (MST)

Hi Team, 

With reference to order # 6218973926 

The order has been marled as NDR but the RMA ( 34162428 ) still not processed, Kindly assist us to process the RMA. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 12 October, 2020 16:26:47 
Subject: Refund Not Proccessed 

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 26/08/2020 

Order ID: 6218973926 
Return Tracking ID: FP08270100065 
Assistance Required: Refund not processed 

Issue Description: The order is NDR 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 34162428 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque