Subject: Non returnable damaged item received
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 12 Oct 2020 21:48:25 -0700 (MST)

Hi Team, 

Kindly assist us if we can refund the below damage item. as its not returnable items. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 12 October, 2020 16:00:40 
Subject: Non returnable damaged item received 

Hi Team, 

Problem Statement: Non returnable damaged item received 

Order Date :23/09/2020 

Order ID:6226485536 
Tracking ID: S002387313382 
Assistance Required: return and refund or exchange 
Damaged item Id : 157619489_LS_MX - - Bourjois Air Mat Foundation -- SAR46.23 
Issue Description: Customer received damaged item which is non returnable 
so we request you to advice weather we can refund or exchage the customer. 

kindly do the needful. 

Regards, 
Shafeeque