Subject: Cancellation/ 6221523554
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 12 Oct 2020 21:43:42 -0700 (MST)

Hi Jessie, 

Kindly assist us to cancel the order # 6221523554 the order has not shipped since order placed on Sep 5, 2020. and as per customer request. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 12 October, 2020 15:58:40 
Subject: Cancellation/ 6221523554 

Hi team, 

Problem Statement: (Late Shipping) 
Order Date : Sep 5, 2020 
Order ID: 6221523554 
Tracking ID: N/A 
Assistance Required: Need Urgent cancellation. 

Issue Description: Customer placed order on Sep 5, 2020 and till now he/she has not received the order. 
Customer is chasing us for the cancellation of the order. 
Note: we have created child ticket for late shipping but got no response. 

Regards, 
Asjad.